Outlook 97:
Email Configuration Setup

1. Click on the Tools menu and select Services.

NOTE: In the Services tab, if you do not see the Internet Mail service installed, you will have to install it. If you do see it, select the item and click on the Properties button.

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2. If the Internet Mail service is not installed, click on the Add button.

3. In the new window, select Internet Email and click on the OK button.

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4. For the Full name, enter your full name.

    NOTE: You can use whatever name you want here with both upper and lower case letters.

5. For the Email address, enter: username@yourdomain.com.

    NOTE: Substitute your user name appropriately.

6. For the Internet Mail server, enter: mail.yourdomain.com

7. For the Account name, enter your user name.

8. For the Password, enter your password only if you want the program to save it. This allows you to check your Email without the need of typing in your password at the beginning of every session.

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9. Next, click on the Advanced Options button.

10. For the Forward all outbound mail... field, enter:   Your isp's smtp-server. If your ISP does not permit you to user their outbound email server, you can use ours - mail.yourdomain.com.

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11. Click on the OK button to return to the Internet Mail window.

12. Click on the Connection tab.

13. Select the option Connect using the network.

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14. Click on the OK button to finish the configuration.

15. Click on the OK button in the Services window to return to the main Outlook 97 screen.

Checking Your Email

1. Click on the Tools menu and select Send and Receive.

NOTE: If you did not enter your password during the setup process, a window will appear prompting you for it. Enter your password and click on the OK button.

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When you receive a new Email message, it will show up in your In box with a brief excerpt of the message.

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To read the e-mail, simply double-click on the message and it will be displayed in a new window.

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Sending E-Mail:

1. Click on the Actions menu and select New Mail Message.

2. Fill in the To field with the recipient's e-mail address.

3. Fill in the Subject field with the topic of the e-mail message.

4. Fill in the Body of the e-mail with your message.

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5. Click on the Send button to deliver the e-mail.

Potential problems with sending mail:

Due the the mass amount of abuse from a few problem souls, an increasing number of ISP's are disabling ability to "send mail" through someone else's SMTP server.   If you receive an error message when attempting to use our "Outgoing SMTP" server, it probably means your ISP has denied access to (what is otherwise known) as 'third party relaying."  To solve this problem, simply go back to your account properties, and select the "server settings" tab.    Then, there are two things you must do:

1. Change the "SMTP Outgoing Mail Server" settings to the same ones as you're using on your ISP's email account.  To do this, have a look at "Step 8" just a few above this one.  In this case, select the properties of your ISP mail account, then go to properties, and select "Servers."  Copy those "SMTP Outgoing Mail Server" settings to your new account, or write them down and enter them in manually.

2. Deselect the "My Server Requires Authentication" option.

DO NOT CHANGE ANYTHING ELSE!  You can now receive mail from your domain account, while sending mail will be accomplished through your ISP's SMTP servers.  This will in no way effect the performance or look of your email messages coming from your domain.

Note:   PLEASE… DO NOT send large volumes of mailings through our SMTP Relay server. If you require large volumes to be sent out- please inquire about our email marketing software installtion options.