|
Our 100% Peace of Mind Guarantees are comprised of 100% uptime and 100% satisfaction guarantees. We take service very seriously - and we feel you should expect nothing less.
100% Uptime Guarantee
We can GUARANTEE 100% Network Uptime because iHostXtremes's data centers are staffed with the top talent in the industry. Our highly trained, experienced support engineers are online 24X7. All of them go through annual code of conduct reviews, which are analyzed/modified/audited as needed to insure that we meet the highest standards.
In fact, thanks to the talent, technology, size and many layers of security employed in our network, we are celebrating our 5th year of zero downtime! Learn more about our 100% Uptime Facilities
How does our guarantee work? Our 100% Uptime Guarantee is backed by the strongest
Service Level Agreement (SLA) in the hosting business. Simply put, for every 5 minutes that your website, servers, clusters, applications etc. are not available
to the Internet because of network downtime within our data centers,
you will be given a credit in the amount of ONE DAY towards your next bill.
100% Satisfaction / Worry-Free Money-Back Guarantee
At iHostXtremes we are all about quality. If for any reason you are not 100% satisfied, even delighted with the quality of our products and services offered during the first 30 days of your stay with us, we'll refund your fees, in full, no questions asked. Unlike the usual commodity-driven churn-and-burn hosting providers, we invest in our clients every day and aim to maintain a mutually beneficial relationship for years to come. Many of our clients have been with us for over five years, and have referred clients that have been with us nearly as long!
|